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Terms & Conditions

By using this web site you are agreeing to our terms and conditions.

 

Making a Contract with us.

Receipt of payment is not an acceptance of your order until we have despatched your goods. When the goods have been despatched this is when a contract is formed.

We reserve the right to decline an order for any reason whatsoever, in this case we would refund any charges incurred.

 

Cancellation and Returns

You have the right to cancel your order within seven working days of receipt of goods. To do this you must contact us by e-mail or in writing . If you cancel the contract the goods must be returned at your cost and in the original condition, as loss or damage to the goods will be your responsibility and at your cost and we would recommend you take out enough postal insurance to cover the value. Returns should be sent to R A Models 182a, Ashby High Street, Ashby, Scunthorpe, North Lincs, DN16 2JR. You must include your order number on the outside of packaging and your invoice should be included with reason for return inside the packaging. Proof of posting should be obtained as we cannot be held responsible for non-delivery of goods to us without it. If you have cancelled the contract and you fail to send the goods with relevent postage we will charge you any cost for collection / acceptance of parcel. If you fail to take reasonable care of the goods before they are returned to us and this constitutes in any damage / deteriotion of the goods we will charge you for any reduction in its value.

We reserve the right to cancel your order if  

  •      we do not have sufficient stock to complete your order
  •      we do not receive payment
  •      a problem or fault has been identified whether with the description or price of the goods
  •      we are unable to or do not deliver to your area or Country

If we cancel your order we will inform you by e-mail and refund your payment as soon as possible.

Your cancellation does not affect your legal rights.

Faulty Goods

In the unlikely event that you receive faulty goods from ourselves please contact R A Models at the earliest opportunity and no later than seven days after receipt of goods so that we can find the best solution to resolve the problem.

 

 

 

 

Please note we do not list all our stock here, so if you are local it may be better to call into our shop on Ashby High Street Scunthorpe

 

Available in shop only includes:

Army Painter  - a range of  paints and sprays

Humbrol - Enamel paints

Oxford Diecast- 1:76 scale models

Diecast Vehicles-  A range of new and pre-owned models from 1:76 to 1:18 scale 

Citadel- Paints

Javis - Paint brushes and scenery

Plus much more

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